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Delivery & Returns

DELIVERY - UK Mainland

FREE Standard Delivery*
Choose as many items as you like and we will take care of the delivery - free of charge
.


SAME DAY DISPATCH - Order By 3pm**
Order by 3pm and we will select, pack & send your purchase the same working day.


TRACKED SERVICE
We use a tracked & signed service to track the progress of your delivery.


SECURE PACKAGING
We use secure boxed packaging to ensure you receive your purchases in excellent condition.


*   Free standard delivery is only available for UK mainland.
**  Same day dispatch is subject to stock availability.


DELIVERY - INTERNATIONAL
 
We deliver to over 30 countries worldwide including Republic of Ireland, Channel Islands, Europe, Australia, Canada, USA. Select your purchases and at checkout the delivery charge for your international address will be clearly displayed.

For international payments we recommend you use PayPal where all major cards are also accepted and this will ensure your purchase is processed quickly.

RETURNS


NO QUIBBLE EXCHANGE & REFUND
If you change your mind you can return your unused item, at your own expense and risk, in its original packaging and in its original brand new condition with all labels and tags still attached within 30 days of receipt and we will refund you the purchase price within 5 working days. Please enclose name, address and reason for return so that your request may be quickly processed.

EXCHANGE

If you wish to exchange, please return your unused item, at your own expense and risk, in its original packaging and in its original brand new condition with all labels and tags still attached within 30 days of receipt. Please pay any price differences plus £5.00 for return delivery (UK Mainland), payable by cash, debit/credit card, postal order or cheque made payable to 'Exitlight Ltd'.

For our international customers we suggest you return your item for a refund and then re-purchase the correct size. Alternatively, you can pay any price differences and the cost of return delivery via PayPal and we will process the exchange.

We aim to process exchanges immediately on receipt (subject to stock availability). Please include precise details of your exchange and any relevant payment so that we can deal with your request as quickly as possible.